LIVE SUPPORT

3 Easy steps

1) Launch Internet Explorer (Safari is not yet supported, but will be soon) and go to http://ecare8.netopia.com/macwizard/ download the Internet plugin for your Operating System (Mac OS9, OS x, and Windows).

2) Call (646)734-4467 and give your Visa or MasterCard Information. The per-incident charge is $40.00.

3) Using Internet Explorer go to http://ecare8.netopia.com/macwizard/ and complete all the information and click the submit button.

HOW IT WORKS

Live Support allows us to observe your computer screen while you demonstrate your problem. We can then fix your problem remotely as you watch. It's a great way to get your problems fixed quickly and inexpensively. Live Support is a great teaching tool too!